85. Artificial Intelligence and the Future of Fundraising - Nathan Chappell, MBA, MNA, CFRE
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Overview
Meet Nathan. As one of the world's foremost experts on the intersection between Artificial Intelligence and philanthropy, we're diving into the future of fundraising and how A.I. is less scary than we think. In fact, it could be simply brilliant. Join us as we visit with this expert who's leveraging A.I. already to help inspire a worldwide increase in generosity.
Today’s Guest
Nathan Chappell, MBA, MNA, CFRE, Senior Vice President at DonorSearch Aristotle
“There are no competitors in the nonprofit sector if you believe in philanthropy we’re in it together.”
Episode Highlights
Nathan’s story and journey to where he is today (2:19)
The future of philanthropic giving and trends Nathan is paying attention to (7:22)
Utilizing artificial intelligence in our sector today (13:08)
Examples of life-saving AI in action (15:33)
How you can implement AI today (25:06)
Favorite philanthropic moment (31:29)
Nathan’s One Good Thing: Work with people that you love (34:30)
Powerful Quotes:
“There is a definite art of fundraising, but there’s a science of the fundraising management. It is a business after all.” - Nathan
“What can we explore that hasn’t been done before?” - Nathan
“How do you make that data actionable?” - Nathan
“No one has the same story of how they fell into philanthropy.” - Becky
“A concern is the U.S. is becoming less generous.” - Nathan
“These billionaires are giving huge gifts, which means the average person is giving less and less.” - Nathan
“The average person who associates with any religion gives twice as much as someone who doesn’t.” - Nathan
“I think we’re going to see a new norm in the U.S. in terms of the baseline of generosity.” - Nathan
“We have got to go back to the bottom portion of the pyramid, we need those annual giving donors, we need those people that are putting a little bit in the collection place because we need movements.” - Nathan
“We do need our dollars, but we need believers, we need people showing up in big ways.” - Becky
“It’s really good we’re talking about this because it’s the elephant in the room.” - Becky
“The real pandemic in philanthropy is that donor retention is at 40% on average, and that’s tragic.” - Nathan
“Organizations are not embracing funders, donors, in a way that’s relational.” - Nathan
“This new era of data is super important.” - Nathan
“The future is that behavior is king.” - Jon
“If you’re hedging your bets, you’re not investing in innovation.'“ - Nathan
“AI is not new.” - Nathan
“It’s all about actionable insights.” - Nathan
“If you’re trying to understand behaviors, we can watch trends, but not knowing what motivated the behavior can be something that is really crippling.” - Becky
“In AI in philanthropy, there is no answer for a group of donors.” - Nathan
“The algorithms have to be there and we have to be looking at them.” - Becky
“If you believe in the power of good and the power that we is greater than me, you’ll never be disappointed.” - Nathan’s Favorite Philanthropic takeaway
“I’m very conscious of evaluating where I’m at and lessons learned.” - Nathan
“It’s so important to work in a mission that feels you and that you identify with, it’s more important to work with people that you love.” - Nathan’s One Good Thing
“It allows the creativity to explode when you have that level of trust and friendship.” - Becky
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Jonathan McCoy, CFRE, Nathan Chappell, MBA, MNA, CFRE, Julie Confer, and Becky Endicott, CFRE
