501. Building Thriving Teams + Crafting Strategic Plans for Success and Retention - Kishshana Palmer

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Overview

Meet Kishshana. She’s an evangelist in her belief that having amazing talent is the #1 competitive advantage in your business💪 Her perspective is a valuable lens to evaluate and elevate organizational cultures. She’s bringing her insights on building thriving teams, crafting strategic plans for success, and creating a retention culture. This is a must-listen for all leaders who want to level up their impact and keep their team engaged for the year ahead. Don’t miss it! 🎤

💡Learn

Ways to focus intentionally on staff retention
Collaborative leadership + high-performing teams trends
How to craft a strategic plan that sets your team up for success

Today’s Guest

Kishshana Palmer, Founder, ManageMint

“Talk to your people.”

— Kishshana Palmer, Founder, ManageMint

Episode Transcript

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Episode Highlights

Kishshana’s story and journey to where she is today (3:05)
The current landscape of leadership and staff retention (10:15)
Succession planning and mentorship to ensure smooth leadership transitions (16:45)
Collaborative leadership and talent development (18:10
Where to focus when building a retention culture (25:30)
How to achieve simplicity in strategic planning for (31:05)
Kishshana’s One Good Thing: Create your five-star wellness. (36:25)
How to connect with Kishshana (38:10)

Impactful Quotes

“Are executive leaders actually paying attention to their staff and teams?” -Kishshana

“If you’re unable or unwilling to do that work then you are going to continue to lose your best team members.” -Kishshana

“Talk to your people. Give them real feedback.” -Kishshana

“We are beyond “the boss” as the way we lead. Leaders are now advisors, coaches and mentors.” -Kishshana

“Those of us who take a more outward approach are going to have a whole different set of results.” -Kishshana

“Move out of the “skills” area and into the “talent” area.” -Kishshana

“Folks who can live in the gray but crave black and white will do really well in the refreshed collaborative leadership models.” -Kishshana

“If you want to talk about culture, retention, get clear on how you actually want your team members to show up to work, how you understand what motivates them in this season of their life, and there is no wrong answer And what you are willing to put on the line to ensure that they are healthy.” -Kishshana