267. The Rise of Corporate Social Impact + How Nonprofit Missions Can Meet the Moment - Olivia Khalili
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Overview
Meet Olivia. She's been on a lifelong quest to create community-based workplace cultures that fuel good while helping the bottom line. And now that company PagerDuty, a real-time impact response platform, is driving the effort of societal benefits through business and its employees. As social impact and philanthropy are becoming more important in attracting top talent, Olivia explains how connecting social impact to success is game-changing.
💡Learn:
Shifting & redistributing power: centering partnership models and programs around equity and trust-based/participatory philanthropy practices
PagerDuty's approach to social impact
Current landscape of social impact right now + how can people formulate that business case
Today’s Guest
Olivia Khalili, VP of Global Social Impact, PagerDuty
“Recognize that as a nonprofit, or as a social enterprise, there’s so much deep expertise that you bring and really own that. That’s what we look for in a partner, someone who will be willing to help educate us.”
Episode Transcript
Download Full Episode Transcript Here
Episode highlights
Olivia’s story and journey to where she is today (3:30)
Overview of PagerDuty and their social impact initiatives (13:00)
Shifting our mindset around social impact (15:00)
Key indicators of when a company is ready to implement a social impact program (21:00)
The current landscape of social impact + how can people formulate that business case (26:00)
Focusing on deeper partnerships and unrestricted capital vs. transactional gifts and event sponsorships (31:00)
What an ideal partnership looks like (39:00)
A powerful moment of philanthropy in Olivia’s life (43:00)
Olivia’s One Good Thing: Lead with your full selves, your voice, your values, and lift up others. (46:00)
powerful quotes
“Working for the paper I got to see how international and foreign aid worked.” -Olivia
“The way the traditional international development was levied was pretty ineffective.” -Olivia
“You’re always building something new in this work. It’s listening, adapting, iterating, and having that hunger for a vision and an ability to bring people along in your work as well.” -Olivia
“That takes time to do that education and to stop and listen and stay curious towards others.” -Olivia
“Being a practitioner in this work, there is so much more to do. I’m always sprinting towards that, and I’m having a moment of real celebration.” -Olivia
“There is a new understanding and interest in this work.” -Olivia
“I also see an opportunity for people to continually open source and share their work. And this what I love about the social impact community, it's so generous and open, you know, these values of like, transparency, all you know, all tides rise together.” -Olivia
“This is a job seekers market. They have more choice and are voicing their values. We really work closely with our Dutonians and invite their perspective.” -Olivia
“We don’t want to perpetuate inequities through philanthropy.” -Olivia
“We have resources. We want the resources to flow into the community, and how do we do so in a way that is truly empowering?” -Olivia
“We give all of our funding as unrestricted funding, so that nonprofits get to determine where and how they want to use it.” -Olivia
“Our workforce is curious and sophisticated in their thinking about world issues and diversity, inclusion, and equity.” -Olivia
“We're working with our partners to co-create impact metrics so that we can have a sense of if our work is effective.” -Olivia
“Recognize that as a nonprofit, or as a social enterprise, there's so much deep expertise that you bring and really own that. That's what we look for in a partner, someone who will be willing to help educate us.” -Olivia
connect with olivia
connect with pagerduty
Website / Twitter / 2021 Impact Report
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Episode Sponsored by
Studio Selfie
Julie Confer, Becky Endicott, Jonathan McCoy & Olivia Khalili
