237. You're a Manager... Now What? - Kristin Bloomquist
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Overview
Meet Kristin. This certified coach left a 30+ career as an international advertising veteran when she jumped full tilt into creating a business empowering great leaders. These are people (like you!) who are looking to optimize leadership talents, improve communication habits and strengthen their empathy. Kristin's breaking down where to focus, what new leaders should know, and why soft skills might be the keys to success.
💡Learn:
👆Sharing tips no one tells you when you become a new manager
👆Common myths of becoming a leader
👆How to manage up, down, and sideways communication
👆Advice for new leaders experiencing conflict management
Today’s Guest
Kristin Bloomquist, Founder, Bloom Mentoring
“I work with people on mainly the softer skills. They know the technical functions of their jobs, but often young managers don’t get trained, they get promoted. Now they are in a role of having to help others, lead others, and manage others and they don’t know what they’re doing.”
Episode Transcript
Download Full Episode Transcript Here
Episode highlights
Kristin’s story and journey to where she is today (3:20)
You’re a manager.. now what? (6:30)
Common myths about management (11:00)
Effective communication: up, down and sideways (13:00)
The 3 P’s: Performance, Passion, and Persona (18:00)
A powerful moment of philanthropy in Kristin’s life (31:00)
Kristin’s One Good Thing: Be intentional. (34:00)
powerful quotes
“What I also loved along the way was learning from really smart people. I saw lots of different leadership styles.” -Kristin
“I focus on helping people be their best in their lives and their careers.” -Kristin
“I work with people on mainly the softer skills. They know the technical functions of their jobs, but often young managers don’t get trained, they get promoted. Now they are in a role of having to help others, lead others, and manage others and they don’t know what they’re doing.” -Kristin
“Leadership is a privilege and an honor.” -Kristin
“Take the time to give people the opportunity to learn and grow.” -Kristin
“It almost seems like common sense, and yet we forget them so often in our cultures.” -Becky
“There is nothing more disruptive in 2022 than a handwritten note.” -Becky
“We think we choose when we communicate. You are ALWAYS communicating.
“I didn’t realize the power of my body language and that I was shutting people down before they even walked into the door.” -Kristin
“How you show up, as far as presence, can really impact those around you.” -Kristin
“There is a hierarchy of communication channels. The best is always in person. These days we don’t often get that. The next best is Zoom or a video connection.” -Kristin
“Look at the pallet of channels that we have, figure out which is the best for each job.” -Kristin
“Recognize that you need to be accountable, proactive, and seek to understand what your leaders expect from you when you’re managing up.” -Kristin
“When you’re managing down, it’s about teaching, coaching and inspiring them.” -Kristin
“Most people in big companies work on teams, and need other people to be effective in their own roles. Your peers need to want to work with you. The foundation of any great team is trust.” -Kristin
“The starting place for building trust is doing what you say you’re going to do.” -Kristin
“Have you clearly communicated to your people what their goals are and what they need to be working towards?” -Kristin
“Passion is what excites you. Passion inspires other people. When you are clear on your passion and show that to others, people want to follow you.” -Kristin
“Be intentional about how you show up. Be conscious about how you want to impact the people around you.” -Kristin
“When we frame something as difficult, we’re going to go into it with that attitude.” -Kristin
“If you check in with yourself as a leader before you have a tough conversation and say, “what do I really want to accomplish? How do I want to help these people?” -Kristin
“When you see something that starts to bubble up, don’t avoid it.” -Kristin
“Create an action plan for how you are going to move forward.” -Kristin
“Come at conflict with a heart of caring, don’t avoid it, and don’t look at it as a one and done conversation. How do you continue to coach these people through the conflict.” -Kristin
“If more people managed from the idea of seeking to understand, we wouldn’t fear conflict as much.” -Jon
“The clearer you can be in giving someone growth input, they’re going to grow faster.” -Jon
“I come at it from a selfish place of wanting harmony.” -Becky
“With every quality and value lives on a spectrum. Too much of anything can become a negative.” -Kristin
You’re a Manager… Now What?
You are more than a manager, you are a leader.
It can be hard to manage people, it’s a lot easier to do the work.
Take the time to get to know your people.
The power of a thank you. This can be huge to helping someone grow is through showing your appreciation for them.
Connect with kristin and bloom mentoring
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Episode Sponsored by
Julie Confer, Jonathan McCoy, Kristin Bloomquist + Becky Endicott
